/* ==========================================================================
   ClaimOps — claimops.akontec.com
   Palette   paper #F7F6F2 · ink #141A20 · navy #1D3557 · teal #0F766E
   Type      Newsreader (display) · Public Sans (body) · IBM Plex Mono (data)
   ========================================================================== */

:root{
  --paper:#F7F6F2;
  --paper-2:#FFFFFF;
  --paper-3:#EFEDE6;
  --ink:#141A20;
  --ink-2:#4A545F;
  --ink-3:#7A838D;
  --navy:#1D3557;
  --teal:#0F766E;
  --denial:#B23A2E;
  --rule:#DCD8CE;
  --rule-2:#C7C2B5;
  --maxw:1180px;
  --gut:clamp(20px,4vw,44px);
}

*,*::before,*::after{box-sizing:border-box}
html{-webkit-text-size-adjust:100%;scroll-behavior:smooth}
@media (prefers-reduced-motion:reduce){
  html{scroll-behavior:auto}
  *,*::before,*::after{animation-duration:.001ms!important;transition-duration:.001ms!important}
}
body{
  margin:0;background:var(--paper);color:var(--ink);
  font-family:"Public Sans",-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,sans-serif;
  font-size:16.5px;line-height:1.62;
  -webkit-font-smoothing:antialiased;
  font-feature-settings:"kern" 1;
}
img{max-width:100%;height:auto;display:block}
a{color:var(--navy);text-underline-offset:3px;text-decoration-thickness:1px}
a:hover{color:var(--teal)}
:focus-visible{outline:2.5px solid var(--teal);outline-offset:3px;border-radius:2px}

h1,h2,h3,h4{font-family:Newsreader,Georgia,"Times New Roman",serif;font-weight:500;
  line-height:1.12;letter-spacing:-.012em;margin:0}
h1{font-size:clamp(2.45rem,5.4vw,4.15rem)}
h2{font-size:clamp(1.85rem,3.4vw,2.7rem)}
h3{font-size:clamp(1.2rem,2vw,1.5rem);line-height:1.22}
h4{font-size:1.03rem;font-family:"Public Sans",sans-serif;font-weight:700;letter-spacing:.01em}
p{margin:0 0 1.05em}
.wrap{max-width:var(--maxw);margin:0 auto;padding:0 var(--gut)}
.narrow{max-width:760px}

.mono{font-family:"IBM Plex Mono",ui-monospace,SFMono-Regular,Menlo,monospace;
  font-variant-numeric:tabular-nums}
.eyebrow{font-family:"IBM Plex Mono",monospace;font-size:.665rem;letter-spacing:.19em;
  text-transform:uppercase;color:var(--teal);font-weight:600;margin:0 0 .9rem}
.skip{position:absolute;left:-9999px;top:0;background:var(--navy);color:#fff;
  padding:.7rem 1.2rem;z-index:999}
.skip:focus{left:8px;top:8px}

/* --- masthead ------------------------------------------------------------ */
.masthead{position:sticky;top:0;z-index:60;background:rgba(247,246,242,.94);
  backdrop-filter:saturate(150%) blur(8px);border-bottom:1px solid var(--rule)}
.masthead__in{max-width:var(--maxw);margin:0 auto;padding:0 var(--gut);
  display:flex;align-items:center;gap:1.5rem;min-height:66px}
.brand{display:flex;align-items:baseline;gap:.6rem;text-decoration:none;color:var(--ink);flex:0 0 auto}
.brand__mark{font-family:Newsreader,serif;font-size:1.42rem;font-weight:600;letter-spacing:-.02em}
.brand__mark b{color:var(--teal);font-weight:600}
.nav{margin-left:auto;display:flex;align-items:center;gap:.15rem;flex-wrap:wrap}
.nav a{font-size:.8rem;color:var(--ink-2);text-decoration:none;padding:.4rem .46rem;
  border-radius:3px;white-space:nowrap}
.nav a:hover{color:var(--navy);background:var(--paper-3)}
.nav a[aria-current=page]{color:var(--ink);font-weight:600;
  box-shadow:inset 0 -2px 0 var(--teal)}
.nav a.btn{margin-left:.45rem;color:#fff;background:var(--navy);border-color:var(--navy)}
.nav a.btn:hover{background:var(--teal);border-color:var(--teal);color:#fff}
.btn{display:inline-block;background:var(--navy);color:#fff;border:1px solid var(--navy);
  padding:.58rem 1rem;border-radius:3px;font-size:.83rem;font-weight:600;
  text-decoration:none;letter-spacing:.01em;transition:background .16s,border-color .16s}
.btn:hover{background:var(--teal);border-color:var(--teal);color:#fff}
.btn--ghost{background:transparent;color:var(--navy)}
.btn--ghost:hover{background:var(--navy);color:#fff;border-color:var(--navy)}
.btn--lg{padding:.82rem 1.6rem;font-size:.95rem}
.navtoggle{display:none;margin-left:auto;background:none;border:1px solid var(--rule-2);
  border-radius:3px;padding:.45rem .7rem;font:inherit;font-size:.8rem;cursor:pointer;color:var(--ink)}

@media (max-width:1060px){
  .navtoggle{display:block}
  .nav{position:fixed;inset:66px 0 auto 0;background:var(--paper);flex-direction:column;
    align-items:stretch;gap:0;padding:.6rem var(--gut) 1.4rem;border-bottom:1px solid var(--rule);
    box-shadow:0 18px 40px -22px rgba(20,26,32,.4);display:none}
  .nav.open{display:flex}
  .nav a{padding:.72rem .2rem;border-bottom:1px solid var(--rule);font-size:.98rem}
  .nav a.btn{margin:.9rem 0 0;text-align:center;border-bottom:none}
}

/* --- hero ---------------------------------------------------------------- */
.hero{padding:clamp(3rem,7vw,5.6rem) 0 0;border-bottom:1px solid var(--rule)}
.hero__grid{display:grid;grid-template-columns:1.55fr .95fr;gap:clamp(2rem,5vw,4.5rem);
  align-items:start}
.hero h1{margin:0 0 1.3rem}
.hero h1 em{font-style:italic;color:var(--navy)}
.hero__lede{font-size:clamp(1.03rem,1.5vw,1.16rem);color:var(--ink-2);max-width:38em}
.hero__meta{border-left:2px solid var(--teal);padding-left:1.3rem}
.hero__meta dl{margin:0;display:grid;gap:1.15rem}
.hero__meta dt{font-family:"IBM Plex Mono",monospace;font-size:.63rem;letter-spacing:.16em;
  text-transform:uppercase;color:var(--ink-3)}
.hero__meta dd{margin:.15rem 0 0;font-family:Newsreader,serif;font-size:1.75rem;
  line-height:1.05;color:var(--ink)}
.hero__meta dd small{font-family:"Public Sans",sans-serif;font-size:.8rem;color:var(--ink-2);
  display:block;margin-top:.2rem;letter-spacing:0}
.hero__cta{display:flex;gap:.8rem;flex-wrap:wrap;margin:2.2rem 0 3.2rem}
@media (max-width:860px){.hero__grid{grid-template-columns:1fr;gap:2.4rem}}

/* --- the claim rail (signature) ------------------------------------------ */
.rail{background:var(--paper-2);border-top:1px solid var(--rule);
  border-bottom:1px solid var(--rule);padding:2.6rem 0 2.9rem}
.rail__head{display:flex;justify-content:space-between;align-items:flex-end;gap:1.5rem;
  flex-wrap:wrap;margin-bottom:1.6rem}
.rail__head h2{font-size:clamp(1.4rem,2.2vw,1.85rem)}
.rail__head p{margin:0;color:var(--ink-2);font-size:.9rem;max-width:34em}
.rail__track{display:grid;grid-template-columns:repeat(10,minmax(0,1fr));gap:0;
  border:1px solid var(--rule-2);border-radius:3px;overflow:hidden}
.stage{padding:.9rem .7rem 1rem;border-right:1px solid var(--rule);background:var(--paper-2);
  position:relative;min-width:0}
.stage:last-child{border-right:none}
.stage__n{font-family:"IBM Plex Mono",monospace;font-size:.62rem;color:var(--teal);
  letter-spacing:.1em;display:block;margin-bottom:.35rem}
.stage__t{font-size:.79rem;font-weight:600;line-height:1.24;display:block;
  margin-bottom:.5rem;hyphens:auto}
.stage__m{font-family:"IBM Plex Mono",monospace;font-size:.63rem;color:var(--ink-3);
  line-height:1.4;display:block}
.stage::after{content:"";position:absolute;left:0;bottom:0;height:3px;
  background:var(--navy);width:var(--fill,100%);opacity:.5}
.stage--teal::after{background:var(--teal);opacity:.75}
@media (max-width:1080px){.rail__track{grid-template-columns:repeat(5,1fr)}
  .stage{border-bottom:1px solid var(--rule)}
  .stage:nth-child(5){border-right:none}
  .stage:nth-child(n+6){border-bottom:none}}
@media (max-width:620px){.rail__track{grid-template-columns:repeat(2,1fr)}
  .stage{border-right:1px solid var(--rule);border-bottom:1px solid var(--rule)}
  .stage:nth-child(2n){border-right:none}
  .stage:nth-last-child(-n+2){border-bottom:none}}

/* --- sections ------------------------------------------------------------ */
.sect{padding:clamp(3rem,6vw,5rem) 0;border-bottom:1px solid var(--rule)}
.sect--tint{background:var(--paper-3)}
.sect--white{background:var(--paper-2)}
.sect__head{max-width:44em;margin-bottom:2.3rem}
.sect__head h2{margin-bottom:.75rem}
.sect__head p{color:var(--ink-2);margin:0}
.sect__num{font-family:"IBM Plex Mono",monospace;font-size:.7rem;letter-spacing:.16em;
  color:var(--teal);display:block;margin-bottom:.7rem}

/* --- page header --------------------------------------------------------- */
.phead{padding:clamp(2.4rem,5vw,4rem) 0 clamp(2rem,4vw,3rem);
  border-bottom:1px solid var(--rule);background:var(--paper-2)}
.phead__crumb{font-family:"IBM Plex Mono",monospace;font-size:.66rem;letter-spacing:.13em;
  text-transform:uppercase;color:var(--ink-3);margin:0 0 1.1rem}
.phead__crumb a{color:var(--ink-3);text-decoration:none}
.phead__crumb a:hover{color:var(--teal)}
.phead h1{max-width:16em;margin-bottom:1rem}
.phead__lede{font-size:1.06rem;color:var(--ink-2);max-width:44em;margin:0}

/* --- ledger tables ------------------------------------------------------- */
.tablewrap{overflow-x:auto;-webkit-overflow-scrolling:touch;margin:0 0 1.4rem}
table.ledger{width:100%;border-collapse:collapse;font-size:.88rem;min-width:540px}
table.ledger caption{text-align:left;font-family:"IBM Plex Mono",monospace;font-size:.66rem;
  letter-spacing:.14em;text-transform:uppercase;color:var(--ink-3);padding-bottom:.7rem}
table.ledger th{text-align:left;font-family:"IBM Plex Mono",monospace;font-size:.63rem;
  letter-spacing:.13em;text-transform:uppercase;color:var(--ink-2);font-weight:600;
  padding:.6rem .85rem;border-bottom:1.5px solid var(--ink);vertical-align:bottom}
table.ledger td{padding:.72rem .85rem;border-bottom:1px solid var(--rule);vertical-align:top;
  line-height:1.48}
table.ledger tbody tr:hover{background:var(--paper-3)}
table.ledger .num{font-family:"IBM Plex Mono",monospace;font-variant-numeric:tabular-nums;
  white-space:nowrap}
table.ledger .lead{font-weight:600}
table.ledger tr.total td{border-top:1.5px solid var(--ink);border-bottom:none;
  font-weight:700;background:transparent}
table.ledger tr.total:hover{background:transparent}
.sect--tint table.ledger tbody tr:hover{background:rgba(255,255,255,.6)}

/* --- callouts ------------------------------------------------------------ */
.note{border-left:3px solid var(--teal);background:var(--paper-2);padding:1.15rem 1.35rem;
  margin:1.7rem 0;font-size:.92rem;color:var(--ink-2)}
.note strong{color:var(--ink)}
.note--warn{border-left-color:var(--denial)}
.note--navy{border-left-color:var(--navy)}
.sect--white .note{background:var(--paper-3)}
.pull{font-family:Newsreader,serif;font-size:clamp(1.3rem,2.4vw,1.85rem);line-height:1.3;
  color:var(--navy);border-top:1.5px solid var(--ink);border-bottom:1.5px solid var(--ink);
  padding:1.5rem 0;margin:2.4rem 0;max-width:26em}

/* --- grids --------------------------------------------------------------- */
.cols{display:grid;gap:clamp(1.4rem,3vw,2.6rem)}
.cols--2{grid-template-columns:repeat(2,1fr)}
.cols--3{grid-template-columns:repeat(3,1fr)}
.cols--4{grid-template-columns:repeat(4,1fr)}
@media (max-width:900px){.cols--3,.cols--4{grid-template-columns:repeat(2,1fr)}}
@media (max-width:620px){.cols--2,.cols--3,.cols--4{grid-template-columns:1fr}}

.card{background:var(--paper-2);border:1px solid var(--rule);border-radius:3px;padding:1.5rem 1.5rem 1.6rem}
.sect--white .card{background:var(--paper);border-color:var(--rule-2)}
.card h3{margin-bottom:.6rem}
.card p:last-child{margin-bottom:0}
.card__n{font-family:"IBM Plex Mono",monospace;font-size:.66rem;letter-spacing:.14em;
  color:var(--teal);display:block;margin-bottom:.8rem}

.stats{display:grid;grid-template-columns:repeat(4,1fr);gap:0;border-top:1.5px solid var(--ink);
  border-bottom:1.5px solid var(--ink)}
.stats>div{padding:1.4rem 1.2rem;border-right:1px solid var(--rule)}
.stats>div:last-child{border-right:none}
.stats dt{font-family:"IBM Plex Mono",monospace;font-size:.62rem;letter-spacing:.15em;
  text-transform:uppercase;color:var(--ink-3);margin-bottom:.45rem}
.stats dd{margin:0;font-family:Newsreader,serif;font-size:clamp(1.5rem,3vw,2.1rem);line-height:1}
.stats dd span{display:block;font-family:"Public Sans",sans-serif;font-size:.78rem;
  color:var(--ink-2);margin-top:.5rem;line-height:1.4}
@media (max-width:820px){.stats{grid-template-columns:repeat(2,1fr)}
  .stats>div{border-bottom:1px solid var(--rule)}
  .stats>div:nth-child(2n){border-right:none}
  .stats>div:nth-child(n+3){border-bottom:none}}
@media (max-width:460px){.stats{grid-template-columns:1fr}
  .stats>div{border-right:none;border-bottom:1px solid var(--rule)}
  .stats>div:last-child{border-bottom:none}}

/* --- lists --------------------------------------------------------------- */
ul.ticks,ul.crosses{list-style:none;padding:0;margin:0 0 1.2rem}
ul.ticks li,ul.crosses li{position:relative;padding-left:1.55rem;margin-bottom:.7rem;font-size:.94rem}
ul.ticks li::before{content:"›";position:absolute;left:.2rem;top:-.05rem;color:var(--teal);
  font-weight:700;font-size:1.15rem}
ul.crosses li::before{content:"×";position:absolute;left:.25rem;top:0;color:var(--denial);font-weight:700}
ol.steps{list-style:none;counter-reset:s;padding:0;margin:0}
ol.steps li{counter-increment:s;position:relative;padding-left:3rem;margin-bottom:1.5rem}
ol.steps li::before{content:counter(s,decimal-leading-zero);position:absolute;left:0;top:.1rem;
  font-family:"IBM Plex Mono",monospace;font-size:.78rem;color:var(--teal);
  border:1px solid var(--rule-2);border-radius:2px;padding:.18rem .4rem;background:var(--paper-2)}
ol.steps h4{margin-bottom:.3rem}
ol.steps p{margin:0;color:var(--ink-2);font-size:.93rem}

.chip{display:inline-block;font-family:"IBM Plex Mono",monospace;font-size:.62rem;
  letter-spacing:.11em;text-transform:uppercase;padding:.2rem .5rem;border-radius:2px;
  border:1px solid var(--rule-2);color:var(--ink-2);background:var(--paper-2);white-space:nowrap}
.chip--teal{border-color:var(--teal);color:var(--teal)}
.chip--navy{border-color:var(--navy);color:var(--navy)}
.chip--red{border-color:var(--denial);color:var(--denial)}

/* --- index of sections --------------------------------------------------- */
.toc{display:grid;grid-template-columns:repeat(3,1fr);gap:0;border-top:1px solid var(--rule-2)}
.toc a{display:block;padding:1.15rem 1.2rem 1.25rem;border-bottom:1px solid var(--rule);
  border-right:1px solid var(--rule);text-decoration:none;color:var(--ink);background:var(--paper-2)}
.toc a:hover{background:var(--paper-3)}
.toc a:nth-child(3n){border-right:none}
.toc__n{font-family:"IBM Plex Mono",monospace;font-size:.65rem;color:var(--teal);
  letter-spacing:.13em;display:block;margin-bottom:.4rem}
.toc__t{font-family:Newsreader,serif;font-size:1.14rem;display:block;margin-bottom:.25rem}
.toc__d{font-size:.83rem;color:var(--ink-2);display:block;line-height:1.45}
@media (max-width:860px){.toc{grid-template-columns:repeat(2,1fr)}
  .toc a:nth-child(3n){border-right:1px solid var(--rule)}
  .toc a:nth-child(2n){border-right:none}}
@media (max-width:560px){.toc{grid-template-columns:1fr}
  .toc a,.toc a:nth-child(3n){border-right:none}}

/* --- form ---------------------------------------------------------------- */
.form{background:var(--paper-2);border:1px solid var(--rule-2);border-radius:3px;
  padding:clamp(1.5rem,3vw,2.4rem)}
.fgrid{display:grid;grid-template-columns:repeat(2,1fr);gap:1.15rem 1.4rem}
@media (max-width:640px){.fgrid{grid-template-columns:1fr}}
.field{display:flex;flex-direction:column}
.field--full{grid-column:1/-1}
.field label{font-family:"IBM Plex Mono",monospace;font-size:.65rem;letter-spacing:.13em;
  text-transform:uppercase;color:var(--ink-2);margin-bottom:.42rem}
.field label .req{color:var(--denial)}
.field input,.field select,.field textarea{font:inherit;font-size:.94rem;padding:.66rem .8rem;
  border:1px solid var(--rule-2);border-radius:3px;background:var(--paper);color:var(--ink);
  width:100%}
.field textarea{min-height:130px;resize:vertical}
.field input:focus,.field select:focus,.field textarea:focus{border-color:var(--teal);
  outline:2px solid rgba(15,118,110,.18);outline-offset:0}
.field small{color:var(--ink-3);font-size:.78rem;margin-top:.35rem}
.hp{position:absolute;left:-9999px;width:1px;height:1px;overflow:hidden}
.formnote{font-size:.83rem;color:var(--ink-3);margin:1.2rem 0 0}
.alert{border-left:3px solid var(--denial);background:#FAF0EE;padding:.9rem 1.1rem;
  margin:0 0 1.5rem;font-size:.9rem}

/* --- footer -------------------------------------------------------------- */
.foot{background:var(--ink);color:#C9CFD6;padding:clamp(2.6rem,5vw,4rem) 0 2rem;font-size:.9rem}
.foot a{color:#E8EBEE;text-decoration:none}
.foot a:hover{color:#fff;text-decoration:underline}
.foot__grid{display:grid;grid-template-columns:1.5fr 1fr 1fr 1fr;gap:2rem;
  padding-bottom:2.2rem;border-bottom:1px solid rgba(255,255,255,.14)}
@media (max-width:860px){.foot__grid{grid-template-columns:1fr 1fr}}
@media (max-width:520px){.foot__grid{grid-template-columns:1fr}}
.foot h4{color:#fff;font-family:"IBM Plex Mono",monospace;font-size:.63rem;letter-spacing:.16em;
  text-transform:uppercase;font-weight:600;margin-bottom:.95rem}
.foot ul{list-style:none;padding:0;margin:0}
.foot li{margin-bottom:.5rem}
.foot__brand{font-family:Newsreader,serif;font-size:1.7rem;color:#fff;margin:0 0 .7rem}
.foot__brand b{color:#4FBFB4;font-weight:500}
.foot__blurb{max-width:30em;color:#98A2AC;font-size:.86rem;margin:0 0 1.1rem}
.foot__legal{display:flex;justify-content:space-between;gap:1.5rem;flex-wrap:wrap;
  padding-top:1.5rem;font-size:.78rem;color:#78828C}
.foot__legal a{color:#98A2AC}
.foot__ref{font-family:"IBM Plex Mono",monospace;letter-spacing:.08em}

/* --- CTA band ------------------------------------------------------------ */
.cta{background:var(--navy);color:#fff;padding:clamp(2.8rem,6vw,4.4rem) 0}
.cta h2{color:#fff;max-width:16em;margin-bottom:.9rem}
.cta p{color:#C6D2E2;max-width:40em;margin:0 0 1.9rem}
.cta .btn{background:#fff;color:var(--navy);border-color:#fff}
.cta .btn:hover{background:var(--teal);border-color:var(--teal);color:#fff}
.cta .btn--ghost{background:transparent;color:#fff;border-color:rgba(255,255,255,.5)}
.cta .btn--ghost:hover{background:#fff;color:var(--navy);border-color:#fff}

/* --- misc ---------------------------------------------------------------- */
.legal h2{font-size:1.35rem;margin:2.2rem 0 .8rem}
.legal h3{font-size:1.05rem;font-family:"Public Sans",sans-serif;font-weight:700;margin:1.6rem 0 .5rem}
.legal ul{padding-left:1.2rem}
.legal li{margin-bottom:.5rem}
.err{text-align:center;padding:clamp(4rem,12vw,8rem) 0}
.err__code{font-family:"IBM Plex Mono",monospace;font-size:.75rem;letter-spacing:.2em;
  color:var(--teal);margin-bottom:1rem}